FAQ's

What types of fitness accessories do you offer?

Our store provides a diverse range of high-quality fitness accessories designed to enhance your workout experience. This includes versatile exercise tools such as the Deluxe Tricep Rope Cable Attachment and the Small Exercise Ball, among others. Each product is crafted with a focus on durability and effectiveness.

How can I improve my workout using your products?

Our fitness accessories are designed to improve strength, flexibility, and overall fitness. For example, the Deluxe Tricep Rope Cable Attachment can enhance upper body workouts, while the Small Exercise Ball can be used for core strengthening and flexibility exercises. Incorporating these tools into your routine can lead to more effective workouts.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase. For more details, please refer to our return policy section.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item?

The fastest way to obtain a different item is to return the item you have and, once the return is accepted, make a separate purchase for the new item. This ensures that you receive the correct product without unnecessary delays.

What should I do if my item is defective or damaged?

Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or incorrect, contact us as soon as possible. We will evaluate the issue and work to resolve it promptly.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, and sale items. If you have questions about a specific item, please reach out to us for clarification.

Do you ship internationally?

We currently focus on providing our products within the United States. For international shipping inquiries, please contact us directly to discuss potential options.

How can I contact customer service?

You can reach our customer service team via email at evenolasco4@gmail.com. We are here to assist you with any questions or concerns you may have regarding our products or your order.